Designing for a Peak Experience
October 27 | 8:30 & 1:30 | 90 Minutes | Oxford Hotel, Bond Room
During this adventure you will be given the tools to strategize, ideate, and design a series of compelling, successful experiences that span the lifetime any complex customer lifecycle! Let James and Patrick guide you through a holistic design strategy process for helping people plan the perfect vacation – an optimal scenario for designing for an extended user journey. Join us and learn how to captivate the user at each step in the decision process by leveraging real design research, concrete business objectives, and tools for linking together each moment along the way. After all, in this world where everyone is so damn busy, there is no greater honor (or responsibility!) than helping someone plan their perfect getaway.